Corrections policy
Insolvency News aims to be accurate. When we get something wrong, we correct it openly and quickly, on a published timetable.
What we will fix
We will correct any factual error: a misspelled name, a wrong date, an incorrect IP number, a misattributed firm, a misreported address. We will also act on changes to the underlying record (for example, a subsequent court order, an amended Gazette notice, or new Companies House filings that supersede facts in an existing article).
What we will not do
We will not remove articles or de-list directors simply because the publication is unwelcome. Insolvency notices are public records published in The London Gazette under statute, and our articles draw from those records and from Companies House under the Open Government Licence. We will not alter the substance of a piece to soften how a public record reads.
How to request a correction
Write to editorial@insolvency-news.uk with the article URL and the specific text you believe is incorrect. Where possible, point us at the source record that supports your version (the Gazette notice number, a Companies House filing reference, a court document).
Our response SLA
We commit to the following timetable. If we cannot meet a deadline (for example because we need to write to a third party for verification) we will tell you, and tell you why.
- Acknowledged within 1 working day of receipt at editorial@insolvency-news.uk.
- Decision communicated within 5 working days of receipt: we will tell you whether we agree, disagree, need more information, or are escalating to the formal notice-and-action procedure.
- Material corrections published within 7 working days of receipt, with a dated editor's note on the article and a row in the corrections log.
Where the complaint concerns defamation, privacy or right-to-be-forgotten, the matter is routed to our notice-and-action policy, which carries the same SLA.
How we correct
If we make a material change, we will add a "Corrections" note to the foot of the article stating what was changed and when. Minor edits (typography, sentence rhythm) are made silently. A public list of every material correction we have made is available at the corrections log.
